SHIPPING & RETURN POLICY
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, and building or apartment number is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination. Standard domestic and international orders may take up to 2 business days (excluding Holidays) to process after your payment is authorized and verified.
NOTE: *Please allow 2-5 business days processing time during high holiday demand period.
-Shipping Rates & Timeline
The estimated timelines for processing, transit, and final delivery are included at the link provided below for reference:
Please note that orders to US destinations may take 1-12 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.
When your order has been shipped, you will receive an email with tracking information.
For U.S. Domestic & International orders, we will use USPS or UPS to ship to most locations. Your final shipping cost is displayed at the point of checkout.
Shipping fees are non-refundable. If you refuse any shipments from josephinesarmoire.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.
- We offer FREE RETURNS for US customers for eligible products.
- Items must be returned within 14 days of receipt.
- Refund will be issued upon receipt of product(s).
- Only regular priced item may be refunded. Unfortunately, sale items cannot be refunded.
- Pierced jewelry cannot be returned for health and hygiene reasons.
- Items must be unworn, unwashed, and in their original condition.
- Items must have all tags attached.
- Proof of purchase is required.